How do I place an order?
Pick a product from the catalog, configure your size and material, upload your artwork, and add it to cart. Custom or large orders can also be placed by phone or email — see our Contact page.
What file formats do you accept?
Print-ready PDF is preferred. We also accept high-resolution PNG and JPG for most products. For best results, use 150 DPI at the final printed size, with safe margins around the trim edge. Our team will flag obvious issues before printing.
How long does production take?
Most products produce in 3–5 business days after artwork approval. Specific turnaround for each product is shown on the product page and at checkout. Large or non-standard orders may take longer; we’ll confirm a date before production starts.
How is shipping calculated?
Standard shipping is included on orders over $99. Smaller orders ship at standard carrier rates calculated at checkout. See the Shipping page for details.
Can I get a sample?
For most materials, yes. Email support@tuliprint.com with the product you’re considering and we’ll arrange a swatch or printed sample.
What if there’s a problem with my order?
Reach out within 14 days of delivery. If a product was misprinted or arrived damaged, we’ll work with you to reprint or refund — see our resolution process on the Contact page.